A German customer contacted us by email.For the first order, he asked a lot of details.We sent hundreds of emails with our customers,and we take every inquiry seriously. We respond promptly to every email,and  the customer finally recognize our front wheel loaders.Our mini wheel loaders are guaranteed for up to one year,we will provide customers with after-sales and technical support.A customer once ordered a wheel loader from a well-known brand,but he can't find the official after-sales service，our after sales helped him solve the problem.